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Patient Resources

Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

What should I do if I have a non-life-threatening health issue?
Call or visit your nearest Urgent Care facility if you have a non-life-threatening health issue. If you have a life-threatening health issue, call 911 immediately.
What should I do if I have a life-threatening health issue?
Call 911 immediately to get emergency care if you have a life-threatening health issue.
What should I do if I’m still unsure if I need urgent care?
Call the Military Health System Nurse Advice Line to speak to a registered nurse about your health concern.
Does Hanscom Air Force Base provide emergency care services?
No. Call 911 in case of an emergency.
Does Hanscom Air Force Bas provide urgent care services?
Yes. Call the Nurse Advice Line at 1-800-874-2273