Pharmacy
We provide exceptional pharmacy services here at Hanscom and for off-base prescriptions. For off-base prescriptions, please request your provider to send your prescriptions electronically utilizing the site name:
DOD HANSCOM EPHCY
We highly encourage you to login to the MHS GENESIS Patient Portal to message the pharmacy to activate new prescriptions before you arrive. This will minimize wait times.
For all prescriptions refills, please call 781-557-6514. Refills cannot be initiated through the MHS GENESIS Patient Portal at this time.
Over-the-Counter Medication Program
The Hanscom Clinic Pharmacy now offers over-the-counter cold and cough medications to treat minor illnesses, without an appointment and at no cost.
Available to all empaneled patients ages 18 to 65.
Note: Personnel Reliability Program, Arming Use of Force, and Flyers are NOT authorized to use this program. For all military personnel, quarters will NOT be authorized. Please call the appointment line at 781-225-6789 to contact your PCM team.
The OTC program is available Monday-Friday, 7:30 a.m. to 2 p.m., except on Wednesday training days; the clinic opens at 10 a.m. This excludes federal holidays and other clinic closures.
If you’re interested in using the OTC program, walk into the pharmacy to complete a symptom questionnaire. Our pharmacist will recommend and dispense OTC medications to treat your minor cold and cough symptoms.
For any questions regarding the OTC cold and cough medication program, call the pharmacy at 781-557-6514, Option 6, or stop by to speak with one of our pharmacy team members.
TRICARE Formulary Search Tool
Use the TRICARE Formulary Search Tool to look up your drug. A search can tell you:
- Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
- Where the prescription can be filled
- Copayments and limitations, such as prior authorization
- Coverage review requirements and forms
- Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your sex and age.