Referral Management Center
For Active Duty Service Members, you need a referral from your primary care manager for any care he/she does not provide. For all other beneficiaries enrolled in a TRICARE Prime plan, your PCM gives you a referral for most services that he or she is unable to provide. The best way to manage your referrals is to access Humana Military’s beneficiary self-service tool.
How to access and complete the self-service registration for a Humana Military beneficiary account.
What can you do on the Humana Military’s Beneficiary Self-Service Portal?
- Verify eligibility
- Received referrals status
- Check and file claims
- Live chat with customer service agents
- Manage communication preferences
- Find a network provider…and much more
Note: Humana has gone paperless and will no longer mail out paper authorization letters unless you specify your preference of correspondence (electronic or paper).
How to find a provider in the network