Referral Management Center

For Active Duty Service Members, you need a referral from your primary care manager for any care he/she does not provide. For all other beneficiaries enrolled in a TRICARE Prime plan, your PCM gives you a referral for most services that he or she is unable to provide. The best way to manage your referrals is to access Humana Military’s beneficiary self-service tool.

How to access and complete the self-service registration for a Humana Military beneficiary account.

What can you do on the Humana Military’s Beneficiary Self-Service Portal?

• Verify eligibility
• Received referrals status
• Check and file claims
• Live chat with customer service agents
• Manage communication preferences
• Find a network provider…and much more

Note: Humana has gone paperless and will no longer mail out paper authorization letters unless you specify your preference of correspondence (electronic or paper).

How to find a provider in the network